Free OHA PGS Webinar
Improving Problem Gambling Treatment Engagement and Retention in Oregon: Why Clients Leave and How to Help Them Stay
Description
Join staff from Problem Gambling Solutions and the Oregon Health Authority for an informative session about engagement and retention in problem gambling treatment.
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Client retention is a persistent challenge in problem gambling treatment, with many clients leaving services before they receive the full benefit of care. This continuing education webinar examines why premature dropout occurs and how providers can strengthen engagement from the first point of contact through ongoing treatment.
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Drawing on findings from Oregon’s problem gambling treatment service system, the presentation highlights common reasons clients disengage, factors associated with positive treatment outcomes, and practical strategies providers can use to improve retention in clinical settings.
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Participants will leave with evidence-informed approaches for identifying clients at risk of dropout, addressing barriers to continued participation, and supporting sustained engagement in problem gambling treatment.
Time Frame
Limited availability until 07/27/2026.
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Webinar aired on 05/21/2026. Webinar recording will remain online until 07/27/2026 (60 days) for participants to watch and receive CE hours. The webinar will not be available after 05/27/2026.
Continuing Education Hours
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This webinar is accredited by MHACBO for 1.5 continuing education (CE) hours.
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A certificate of completion will be made available on the Student Dashboard upon webinar completion.
Target Audience
Open to all. Of special interest to problem gambling treatment providers.
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Whether you work in prevention, treatment, policy, research, or are simply curious about emerging gambling behaviors, this webinar provides timely insights into a rapidly evolving landscape.
Presenters
Instructor Raul Ramirez
Raul Ramirez, CADC II, CGAC II, QMHA is a Problem Gambling Treatment Specialist with the Oregon Health Authority. He is a bilingual (English/Spanish) provider and member of the Multiethnic Advisory Committee, supporting awareness and community-building around gambling-related harm among underserved populations. Raul has experience delivering clinical supervision for professionals pursuing CADC and CGAC credentials. He is a strong advocate for equity and culturally responsive care for LGBTQIA2S+ and Latinx communities, with expertise in program and systems development, engagement and retention strategies, and community education.
Email
Instructor Paige Vazquez
Paige Vasquez, PhD is a research scientist at Problem Gambling Solutions, Inc. and an outpatient mental health provider at Mangata Wellness in Salem, Oregon. She earned her doctorate in Clinical Psychology from Pacific University in 2023, with an emphasis in Latino/x psychology. Dr. Vasquez has six years of experience in behavioral, cognitive, and problem gambling research and is deeply committed to culturally responsive, community-engaged research.
Instructor Glenn Yamagata
Glenn Yamagata, MPhil is Executive Director of the Oregon Council on Problem Gambling. He is a trained economist and data scientist with Problem Gambling Solutions, Inc., and has nearly a decade of experience working in the problem gambling field. Glenn holds an MPhil in Economics and an MA in Statistics from Yale University. His work focuses on applying data-driven approaches to advance prevention, treatment, and policy related to problem gambling.
